Executive Team
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Biography
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Paul Chaffee, CEO/CFO

As CEO/CFO of Software Answers, Inc., Mr. Chaffee guides the company’s sales, finance and forward-looking activities.  With business partner Scott Miller, Mr. Chaffee established Software Answers in 1994 as a regional consulting and training firm specializing in Microsoft and education-related services.  In 2000, they created ProgressBook, and since then, Paul has guided the company to exceptional growth.  Paul started his career with DEC, (Digital Equipment Corporation), and spent 10 years in various positions, predominantly consulting with education institutions and designing and implementing technology to streamline processes, improve the quality of education, minimize expenses and increase efficiency.  Mr. Chaffee has a B.A. in Math and Computer Science from Ohio Wesleyan University.  Currently, Paul is a member of COSE and NEOSA, Northeast Ohio technology and business associations.  Paul is a member of the COSE Financial, and Strategic Planning Committees. He is also on the COSE/NEOSA Advocacy Committee and is a Board Member of NEOSA.
 

Scott B. Miller, COO

Mr. Miller is COO of Software Answers, Inc., leading the company’s human resources and product development teams, driving the successful growth and delivery of Software Answers’ products to the K-12 education market.  With business partner Paul Chaffee, Mr. Miller established Software Answers in 1994 as a regional consulting and training firm specializing in Microsoft and education-related services. In 2000, they created ProgressBook.  Before founding Software Answers, Scott held positions with consulting and software companies including DEC (Digital Equipment Corporation), Pentamation, and Software Support Group, providing technology and consulting services to organizations including the Cleveland City Schools, NASA Lewis Research Center, EverReady Battery Company and Pioneer Standard Electronics.  Mr. Miller holds an MBA from Baldwin-Wallace, and a BS in Business Administration with concentrations in management and marketing from Elizabethtown College.

Christopher L. Aiello, Director of IT and Quality

Mr. Aiello directs the daily and strategic activities of the IT, Quality Assurance and Product Quality Development teams.   Chris joined Software Answers in 1995 as a consultant supporting the company’s consulting and training services, and was promoted several times over the years holding increasingly more responsible positions. Prior to joining Software Answers, Chris held leadership positions with technology and consulting firms, including Deloitte Consulting, the U.S. Census Bureau and Factory Controls.  Mr. Aiello has a BS in Computer Science from the University of Wisconsin-Parkside.
 
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Mark Reesing, Director of Sales & Marketing

Mr. Reesing leads Software Answers’ sales and marketing initiatives.  Prior to joining the company in 2010, Mark was with California-based Bluepoint Solutions, where he served as Director of Client Accounts offering technology services for financial remote deposit, electronic document and receipt management.  Mr. Reesing’s background includes ten years with Xerox in new business development and sales management, specifically offering technology solutions in the manufacturing, government contracting, pharmaceutical and financial markets.  Mark has a BS in Information Technology Management from National University.
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