Privacy Policy

Software Answers Inc. Privacy Policy - This site is owned and operated by Software Answers, Inc.  Software Answers is committed to protecting visitor privacy online, and has created this privacy statement to demonstrate its firm commitment to secure and trustworthy Internet practices.  By using this web site, you agree to the terms of Software Answers policy.  If you do not agree to these terms of use, please do not visit the site.
 
Registration - You may be required to register in order to be granted access to certain information, services and/or products at this web site.  At the time of registration, you may be prompted by one of our online forms to provide certain personal information to us, including your name, company name, and email address.
 
PERSONAL INFORMATION - In general, you may visit our web pages without identifying yourself or revealing any personal information. Some portions of the site may require you to give us personal information, which enables us to identify you, such as your name, email or other address.  Our primary goal in collecting personal information is to provide you with a smooth, efficient and customized experience.  This allows us to provide information that will meet your needs and make your experience easier.  We recognize your right to confidentiality and are committed to protecting your privacy.  We will not give, loan, or sell any personally identifiable information to any third party, unless legally required to do so.  We may store and process personal information to better understand your needs.  In addition we may use the information to contact you.  If you use our web site to receive support services for a Software Answers product, you may be required to supply personal information in order to receive these services via our web site, and we may use the information in order to perform services to you.  We may share your personal information within Software Answers or any of our business partners or service vendors/providers in order to provide a requested service.  The third parties are not permitted to use your personal information except for the limited purpose of completing/providing the requested service or support.  We may respond to legal processes by disclosing your personal Information and other related information, if necessary.
 
NON-PERSONAL INFORMATION - In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the type of Internet browser you are using, the type of computer operating system you are using, and the domain name of the web site from which you linked to our web site.
 
Children’s Privacy - Software Answers provides software applications to school districts that serve students under the age of 13.  If personal information is collected from students under the age of 13, any communication to that student is for the sole purpose of teaching children how to better use the company’s software products, to help them achieve academic success.
 
IP ADDRESSES - We collect IP addresses for the purposes of system administration and to report aggregate information. We do not link IP addresses to anything personally identifiable. This means that a user’s session will be logged, but the user remains anonymous to us.
 
COOKIES - Software Answers uses a feature on your Internet browser called a “cookie.” Cookies are small files created on your computer’s hard drive.  We use cookies to let it know that you are a prior visitor. We also use cookies to retrieve certain information previously provided by you to our web site, so that you will not need to re-enter this information every time you visit our web site. We do not use cookies to store personal/business information.
 
EXTERNAL LINKS - Our web site contains links to other sites. We are not responsible for the privacy practices or the content of web sites to which we link.
 
ACCEPTANCE AND CHANGES - By using our Web Site, you signify your agreement to our Privacy Policy. If you do not agree to this policy, please do not use our web site.
 
LAST UPDATED - This privacy policy was last updated on December 22, 2010.

 

 

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Brecksville, OH 44141
Tel: (440) 526-0095
Fax: (440) 526-2557
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